ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase on Lounge Craft, as part of our buying and selling process, we collect the personal information
you give us such as your name, address, email address and phone number
When you browse Lounge Craft, we also automatically receive your computer’s internet protocol (IP) address in
order to provide us with information that helps us learn about your browser and operating system.
As part of email marketing, with your permission, we may send you emails about Lounge Craft about new products and
other updates or your uncompleted orders
ARTICLE 2 – CONSENT
How do we get your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for
a delivery or return a purchase, we imply that you consent to our collecting it.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed
consent, or provide you with an opportunity to say no.
How can you withdraw your consent?
If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information,
you can notify us by contacting us at contact@lounge-craft.com or by registered mail to 71-75 Shelton Street, London,
Greater London, United Kingdom, WC2H 9JQ
ARTICLE 3 – DISCLOSURE
We may disclose your personal information only if we are required by law to do so or if you violate our Terms of Service.
ARTICLE 4 – WORDPRESS
Lounge Craft is hosted on WordPress. They provide us with the e-commerce platform that allows us
to sell Lounge Craft services and products to you.
Your data is stored in WordPress’ storage system and databases
In the general WordPress application, your data is stored on a secure server behind a firewall
For payment, if you choose a direct payment gateway to complete your purchase, WordPress and
WooCommerce will store your credit card information. It is encrypted through the Payment
Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is stored only
as long as is necessary to complete your order. After that is complete, your purchase transaction
information is deleted. Therefore, we do not have direct access to the information you used to
complete your order. That information travels through WooCommerce and payment processors.
Indeed, all direct payment gateways adhere to the PCI-DSS standard. This security standard of the payment
card industry, PCI-DSS in English for Payment Card Industry Data Security Standard, is established by
the five major card networks (Visa, MasterCard, American Express, Discover Card and JCB). These
standards ensure the secure handling of credit card data when you make a purchase at My Recliner
Sofa and by its service providers
For more information, please see the WooCommerce Terms of Service here.
ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES
In general, the services provided by third-party providers used by us will only collect, use and disclose
your information to the extent necessary to allow them to perform the services they provide to us, such
as payment processing.
However, certain of such providers, such as payment gateways and other payment transaction
processors, have their own privacy policies in respect to the information we are required to provide to
them for your purchase-related transactions at Lounge Craft.
For these third-party providers, we recommend that you read their privacy policies carefully so you can
understand how they will treat your personal information. You can find Visa’s here , American Express’s
here , MasterCard’s here , JCB’s here , and Stripe’s here
Please remember that some of these third-party providers may be located in or have facilities that
are located a different jurisdiction than either you or us.
If you decide to proceed with a transaction that requires the services of a third-party service provider,
then your information may become subject to the laws of the jurisdiction in which that service provider
or its facilities are located, for example.
if you are located in Canada and your transaction is processed by a payment gateway
located in the United States, then your personal information used in completing that transaction may be subject
to disclosure under United States legislation, such as the Patriot Act.
Once you leave the Lounge Craft website or are redirected to a third-party website or application for payment,
you are no longer governed by this Privacy Policy or the Lounge Craft Terms of Service.
When you click on links on our store, they may direct you away from Lounge Craft. We are not responsible
for the privacy practices of other sites and encourage you to read their privacy statements.
ARTICLE 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to
make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
In case you provide us with your credit card information, it will be encrypted through the use of the SSL security
protocol and stored with AES-256 encryption. This means that no human will have access to the full card
number.
Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS
requirements and implement additional generally accepted industry standards.
COOKIES
Below is a list of cookies that we use. We have listed these so that you can choose whether you want to allow
them or not.
• _session_id: is a unique session identifier that allows WooCommerce to store information about your
session (referrer, landing page, etc.).
• _woocommerce_cart_hash: Used to track your cart information and
ensure that it is correctly associated with your session. This cookie expires when you close your
browser.
• _woocommerce_items_in_cart: Indicates whether items have been added to the cart. This cookie also
expires when the browser is closed.
• wp_woocommerce_session_ : contains a unique identifier for each customer to retrieve their
shopping cart data. This cookie persists for 2 days.
• storefront_digest: is a unique identifier used to verify if a visitor has access toa password protected store.
These cookies are essential to ensure the proper functioning of your experience on our online store
and to personalize your navigation.
ARTICLE 7 – AGE OF CONSENT
By using Lounge Craft, you represent that you are at least the age of majority in your country, state
or province of residence, or that you are the age of majority in your country, state or province of residence
and you have given us your consent to allow any of your minor dependents to use Lounge Craft.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it periodically.
Changes and clarifications will take effect immediately upon their posting on the website. If we
make material changes to this policy, we will notify you here that it has been updated, so that
you are aware of what information we collect, how we use it, and under what circumstances, if
any, we use and/or disclose it.
If Lounge Craft is acquired or merged with another company, your information may be
transferred to the new owners so that we may continue to sell products to you.
ARTICLE 9 – SMS MARKETING
By entering your phone number at checkout and initiating a purchase as well as subscribing through
our marketing opt-in list, you agree that we may send you SMS notifications (for your order and
including abandoned cart reminders) or SMS marketing offers.
The number of marketing text messages will not exceed 30 per month. You can unsubscribe from
any further text messages by replying with the word STOP. Sending text messages or using
automations requires you to provide the recipients’ phone numbers or names. This data will be stored
and used to communicate campaign analysis and results, including message delivery status, sending
status and, in some cases, whether the purchase resulted in a sale to Lounge Craft
If you decide to use our link shortener in text messages, we will collect this information to
know if the link was clicked or not and use it to display the results in analytics. Any other third party
services you may decide to use outside the scope of smsbump.com, our text message operator, the
system we use to send the SMS (third party link shortener, GA tracking, etc) you will be referred to
their specific third party policies which you must accept.
When sending text messages, we will transmit the data to our text message operator to carry out
the sending of the messages. The information is only shared with our operator at the time of initiating
a marketing campaign and sending messages. If recipients no longer wish to receive messages,
they must reply to the message with STOP or contact the email address contact@lounge-craft.com
so that we can successfully unsubscribe you.
QUESTIONS AND CONTACT DETAILS
If you would like to: access, correct, amend or delete any personal information we have about you,
register a complaint, or simply want more information contact our Privacy Compliance Officer at
contact@lounge-craft.com or by mail with the subject Re: Privacy Officer